AI for Breakfast

Chris Witham • February 2, 2024

Post 17 – Leveraging AI for SME agility:
Outpacing the giants in the digital race


In today’s fast-paced digital world, small and medium-sized enterprises (SMEs) are often seen as underdogs when pitted against larger corporations. But what if I told you that the advent of artificial intelligence (AI) offers a unique advantage to these nimble entities, enabling them to outpace their mammoth competitors? It’s all about agility, adaptability, and the strategic implementation of AI. In this article, we’ll explore how SMEs can leverage AI to their advantage, bypassing the lengthy processes that large corporations must endure before adopting new technologies.

1. Generative AI policies: The SME advantage

For large corporations, the adoption of generative AI technologies comes with a substantial prerequisite: developing and implementing comprehensive AI policies. These policies guide usage, ensure compliance with regulations, and mitigate ethical concerns. The process of crafting these policies is often lengthy and complex, requiring input from multiple departments and stakeholders.


SMEs, on the other hand, can adopt a more agile approach. With smaller teams and less bureaucratic red tape, SMEs can quickly establish practical AI usage policies that are both effective and flexible. This agility allows them to incorporate AI into their operations swiftly, gaining a competitive edge by enhancing productivity, creativity, and innovation.


2. AI education and onboarding: Keeping it lean and efficient

Education is critical when adopting any new technology, and AI is no exception. Large corporations typically invest in extensive AI education programs to bring their staff up to speed, involving significant resources and time.


SMEs have the luxury of executing more focused and efficient training programs. By concentrating on the specific AI tools and applications most relevant to their operations, SMEs can ensure that their teams are quickly educated and ready to leverage AI technology effectively. This lean approach to learning and onboarding not only saves time but also allows SMEs to begin reaping the benefits of AI more rapidly.


3. The AI Operations position: Flexibility and direct oversight

The implementation of AI requires careful oversight, including the rollout and ongoing management of AI technologies. In large corporations, this often means hiring or designating individuals for specialised AI operations roles, adding layers to the decision-making process and slowing down implementation.


SMEs, with their flatter organisational structures, can assign AI oversight roles more flexibly. Whether it's the business owner or a tech-savvy team member taking the helm, the person in charge can directly manage the AI integration process, ensuring that it aligns closely with the business’s needs and goals. This direct oversight enables quicker adjustments and more personalised training, further enhancing the SME’s ability to implement AI efficiently.


Conclusion

As we delve into the era of artificial intelligence, it's clear that SMEs hold a distinct advantage in their ability to be agile and adaptive.


By efficiently navigating the areas of AI policy development, education, and oversight, small and medium-sized businesses can outmanoeuvre larger corporations, harnessing the power of AI to innovate, optimise operations, and compete at a level that was previously unthinkable. In the digital race, it's not the size that matters, but the ability to adapt and innovate quickly.


In Summary:

  • Generative AI Policies: SMEs can quickly establish and adapt AI policies, enabling faster adoption and innovation.


  • AI Education and Onboarding: Focused, efficient training programs allow SMEs to quickly leverage AI, bypassing the extensive education programs larger corporations require.



  • The AI Ops Role: With flatter structures, SMEs benefit from direct oversight of AI integration, ensuring agility and a personalised approach to technology adoption.
By Chris Witham February 20, 2026
Not every week ends with a certificate. This one did.
Lines of colorful computer code on a dark background.
By Chris Witham December 11, 2025
Where AI really helps your Business If you spend any time on LinkedIn or X, you’ll have seen bold claims about how AI can help you build software in a matter of days. There’s a lot of excitement, a lot of big promises, and a fair bit of confusion for business owners trying to work out what’s real. A new term doing the rounds is “Vibe Coding” —the idea of describing what you want to an AI assistant and having it generate the code for you. It’s becoming popular because it can move things forward quickly and help people explore ideas they wouldn’t have been able to create alone. And the truth is, it does have its place. The challenge isn’t the technique. It’s the expectation that AI will automatically deliver finished, reliable, production-ready tools without any real design or thinking behind them. AI accelerates the work you already do well Used properly, AI can: • Remove huge amounts of repetitive work • Speed up drafting and iteration • Generate working prototypes in hours • Help non-technical people explore ideas • Improve documentation, planning and communication This is where it shines. But it still needs clarity, structure, and well-designed processes around it. It’s like having a very fast assistant rather than a fully formed development team. Why many AI projects don’t deliver what people expect Independent research this year showed a clear pattern: • Many early AI initiatives failed to produce measurable business value • Companies abandoned AI ideas because they couldn’t scale or integrate them • The gap between an impressive demo and a reliable tool is larger than people thought This doesn’t mean AI is overhyped. It means teams jumped straight to execution without the groundwork. The technology isn’t the issue. It’s the approach. Small businesses don’t need Enterprise Platforms Most UK small businesses don’t need to build a full software product. What they actually need is: • Better workflows • Faster content generation • Clearer communication • Improved customer support • Tools that reflect the way they work • Consistency and repeatability AI is perfect for this. A custom GPT trained on your tone, your documents and your processes can become: • A writing assistant • A customer support helper • A knowledge base navigator • An internal guide for staff • A quality-control layer • A process automator No engineering team needed. No complex infrastructure. No stress. Where AI builds real value right now AI works best when it’s part of a thoughtful, guided approach: • Define the outcome you want • Build a lightweight prototype (AI helps here) • Add structure, rules and guardrails • Connect it to your real workflow • Test it with real users or staff • Iterate until it feels natural You can still move fast. You just avoid building something brittle that breaks the moment it’s needed. The key insight: AI doesn’t replace expertise, it amplifies it AI is at its strongest when someone knowledgeable decides: • What it should do • What it shouldn’t do • How it should behave • What tone it should use • How it fits into the business • What checks and constraints matter That’s where tools like custom GPTs genuinely shine. They’re not software products in the traditional sense. They’re flexible assistants shaped around your business. With the right design, they can save huge amounts of time and deliver consistent, practical value without any of the complexity of building a full system. A more useful way to think about AI in 2026 Instead of “AI will build everything for you”, a healthier mindset is: AI speeds up the work, but you set the direction. For small businesses, that’s more than enough to make a real difference.
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